FITKITTY TRIBE TEAM TERMS & CONDITIONS

By applying to become Fitkitty Tribe Team (also known as an affiliate), you agree to be bound by the following terms of the program.

Registration

To become a Fitkitty Tribe Team, you must submit a complete program application via our referral partner sign-up form.

Upon submitting your application, you can log in to the affiliate portal, receive your unique affiliate links and custom affiliate code, and start promoting Fitkitty Culture products and services.

We may reject your application if we decide (at our sole discretion) that your site is unsuitable for the program. All information submitted must be truthful and accurate. Failure to provide accurate information may terminate the affiliate's participation in the program.

By registering for the Fitkitty Tribe Team, you agree to receive the occasional email from us related to the program. We will not share or resell your information, and our Privacy Policy applies.

Commission Rates

Our affiliate program provides you with a 10% commission on referred sales, not including the value of shipping and handling or taxes.

Lifetime Commissions

We offer lifetime commissions within our affiliate program. However, there are technical limitations and performance requirements.

When a customer visits our site via your affiliate URL, a cookie is placed on their computer. This allows us to track the customer even if they don't immediately make a purchase. They can close their browser and return later to complete the order, and you will still be recognized as the referring affiliate. Our cookies are set with a 45-day duration.

The customer may choose to clear their cookies at any time. This is out of our control. Clearing cookies will remove any tracking, and purchases will no longer be tracked to your affiliate account. The same applies if they use a different web browser or device than initially used to access your referral link. 

Once a purchase is made, that customer is linked to your affiliate account. If you are the most recent referrer, all future purchases by that customer account will be automatically tied to your affiliate account and will generate the relevant commissions. Once this connection is made, there is no further reliance on cookies.

We use "last click" tracking. This means that if a customer was referred by another affiliate weeks, months, or even years ago but then clicks on your link and makes a new purchase, you will get receive commissions for this new order instead of the original referrer and will receive lifetime commissions on that customer's future purchases for as long as some other affiliate doesn't refer that customer. "Last click" tracking is the most common type of tracking and rewards the most recent marketing and promotional efforts.

Generating Referrals

To be awarded the commission for a purchase, you must utilize your unique referral URL provided within your affiliate dashboard. In addition, upon registration for the affiliate program, you can set up an optional coupon code. This coupon code will be unique to your business and do two things 1.) track referred sales back to you and 2.) discount your customer orders by 10% should you want to offer your community a discount.

You are permitted to use link cloaking, link tracking, or other forms of redirection. However, be aware that some ad networks or social networks do not allow such links to be used.

Recurring Products (Subscription Products)

Where customers choose to purchase a recurring product (e.g., monthly deliveries of products), you will receive a commission on all recurring orders as long as you are the last referring affiliate.

The commission is earned at the time of renewal.

If the customer cancels their ongoing recurring order, commissions will also cease.

Custom Code

To help our affiliate program be part of your successful business, we're offering a chance to set up a custom code. This custom code can perform two functions:

1.) Track your affiliate-referred sales to be used on your website, email, and social media sites

2.) Provide a 10% discount on orders placed on Fitkitty.com. This coupon code must be requested upon enrollment.

Refunds

If a customer requests a refund (and we honor that request) – we reserve the right to deduct any commission already paid out on that sale from future commissions.

Commission Payouts

Payments will be made once a quarter. You can expect payment approximately 30 days after the quarter is over. Payments are made at the end of January, April, July, and October.

This provides adequate time for us to account for clawbacks (i.e., revoking commissions earned on orders that have been refunded).

One must meet a minimum commission threshold of $100 in each period to receive payment for that period. If you do not reach $100 in commissions in each period, it will keep rolling over until you reach at least $100.

We issue payments via PayPal. Unfortunately, we are unable to provide commission payouts via check.

We cannot be responsible for any banking fees you may incur by receiving a payment from us.

Promotion

You may use your unique URL in email marketing, online advertising, blogging, social media marketing, video marketing, and other forms of online marketing. However, paid search and social advertising (Google Adwords, Facebook, etc.) on brand terms, trademarked terms, and product names are prohibited. This includes but is not limited to the following keywords and phrases:

Fitkitty, Fitkitty Culture, Fitkitty Tribe

You must not use the Fitkitty Tribe, Fitkitty, Fitkitty Culture, or other brand names owned by Fitkitty Culture within your domain name. For example, you may not register a domain name such as www.fitkittyculturesupply.com. Such use of our brand name may confuse customers. 

Misrepresentation

You must not, in any way, attempt to mislead the customer into believing you are the manufacturer or direct supplier of the products. In addition, you must not make any factual claims about the product's composition, the benefits of using the product, or other significant claims that would influence a purchasing decision other than those substantiated on our websites: Fitkitty.com and Fitkittyculture.com.

If your marketing material suggests you are an impartial party, you should include a caveat that explains you are being financially compensated for promoting this product.

You must not negatively represent the product nor make any connections between the product and another organization.

Breaking These Terms

It is against these terms for you to purchase products for yourself through your affiliate account. It is also against these terms to attempt to circumvent or alter any of the technical methods employed by our affiliate program.

You must act within the terms of any associated platform used in your marketing activity. (e.g., Facebook, Google, etc.).

Any email marketing activity must be conducted by the CAN-SPAM regulations and local territory guidelines.

Sites that promote violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age; promote illegal activities; attempt to copy and assume the creative or Fitkitty, Fitkitty Culture in any manner; and contain any other content that we deem offensive and not in alignment with the Fitkitty, Fitkitty Culture brands, are unsuitable for our referral partner program, and if used may be grounds for termination of the referral partner relationship.

If we detect that these terms have been breached for any reason, we reserve the right to deny registration, cancel your affiliate account, and void any unpaid commissions.

Canceling Accounts

We reserve the right to suspend or delete an affiliate account at our discretion.

Any affiliate accounts that have not made any referrals within 60 days and have no outstanding commission to be paid may be designated dormant. We reserve the right to delete inactive accounts.

If you wish to close your affiliate account directly or have any other questions, please contact us via email at [email protected].

Changes to Terms & Conditions

We reserve the right to change the terms and conditions of our affiliate program at any time. If changes are made to the terms and conditions, affiliates will be notified. They can cease the affiliate relationship if they disagree with the new terms. Continuing to operate as an affiliate under new terms after being notified of the new terms is considered an acceptance of the new terms. Suppose changes to the lifetime commission terms and conditions are ever made. In that case, existing affiliates will continue to receive lifetime commissions based on the original terms and conditions for one year.

Privacy Policy for Fitkitty Culture

At Fitkitty.com, accessible from https://fitkitty.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains information collected and recorded by Fitkitty.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they shared and/or collected on Fitkitty.com. This policy is not applicable to any information collected offline or via channels other than this website. 

Consent

You hereby consent to our Privacy Policy and agree to its terms by using our website.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including:

·       Provide, operate and maintain our website

·       Improve, personalize, and expand our website

·       Understand and analyze how you use our website

·       Develop new products, services, features, and functionality

·       Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website and for marketing and promotional purposes

·       Send you emails

·       Find and prevent fraud

Log Files

Fitkitty.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The information aims to analyze trends, administer the site, track users' movement on the website, and gather demographic information.

Cookies and Web Beacons

Like any other website, Fitkitty.com uses 'cookies.' These cookies are used to store information, including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors browser type and/or other information.

 Advertising Partners Privacy Policies, we do not use advertising partners at this time, but if we do in the future.

 You may consult this list to find the Privacy Policy for each of the advertising partners of Fitkitty.com.

 Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Fitkitty.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or personalize the advertising content you see on websites you visit.

Note that Fitkitty.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Fitkitty.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. It can be found on the browsers' respective websites to know more detailed information about cookie management with specific web browsers.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

·       Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

·       Request that a business deletes any personal data about the consumer that a business has collected.

·       Request that a business that sells a consumer's personal data not sell the consumer's personal data.

·       If you make a request, we have one month to respond to you. Please contact us if you would like to exercise any of these rights.

GDPR Data Protection Rights

 We want to ensure you are fully aware of your data protection rights. Every user is entitled to the following:

·       The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

·       The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

·       The right to erasure – You have the right to request that we erase your personal data under certain conditions.

·       The right to restrict processing – You have the right to request that we restrict the processing your personal data under certain conditions.

·       The right to object to processing – You have the right to object to our processing of your personal data under certain conditions.

·       The right to data portability – You have the right to request that we transfer the data that we have collected to another organization or directly to you under certain conditions.

·       If you make a request, we have one month to respond to you. Please contact us if you would like to exercise any of these rights.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Fitkitty.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will make our best efforts to promptly remove such information from our records.